Frequently Asked Questions

Everything you want to know about our services, process, and what to expect — answered.

All FAQs

Mobile grooming brings the salon to your doorstep! Our fully equipped van includes everything needed to pamper your pet — fresh water, electricity, climate control, and professional-grade grooming tools. We park in your driveway, and your pet gets one-on-one attention in a calm, stress-free environment. No cages, no waiting, no other animals.

We offer Full Grooming (bath, haircut, nail trim, ear cleaning, and finishing touches), Brush and Bath (maintenance grooming between full sessions), Add-Ons (de-shedding, teeth brushing, flea treatment, and more), A La Carte services (individual treatments like nail trims and face trims), Cat Grooming, and De-Skunk Treatment.

Typically, grooming takes 1-2 hours, depending on your pet’s size, coat condition, and the services chosen. Larger breeds or heavily matted coats may take a bit longer. We’ll give you an estimate when you book.

Absolutely! We prioritize your pet’s safety with a clean, secure environment and experienced grooming techniques. Our van features slip-resistant flooring, secure grooming stations, climate control, and noise reduction. Our groomers are Fear Free certified, meaning they’re trained in low-stress handling to keep your pet calm and comfortable.

We proudly serve Lubbock and surrounding counties, including Lubbock County, Lamb County, Hale County, Lynn County, Floyd County, and Garza County. Cities include Wolfforth, Shallowater, Slaton, Plainview, Levelland, Post, and Littlefield. If you’re outside our primary area, contact us — we may be able to accommodate.

We specialize in creating a calm atmosphere for anxious pets through gentle handling and one-on-one care. Our groomers are Fear Free certified and experienced with nervous dogs, puppies experiencing their first groom, and senior pets. The mobile van environment is much calmer than a traditional salon — no other animals, no cages, no loud noises.

Mobile grooming offers a luxury, personalized experience at your doorstep. You’re paying for the convenience of not having to drive, one-on-one attention (no assembly-line grooming), top-quality tools and products, a stress-free environment for your pet, and the overhead of maintaining a self-contained mobile unit. Most pet parents find the added convenience and reduced stress well worth the difference.

No! Our van is completely self-contained with its own fresh water supply, generator, and climate control. You don’t need to provide anything — just let us know where to park and we’ll handle the rest.

Your pet must be up-to-date on rabies, DHPP, and Bordetella vaccines as required by Texas law. This protects both your pet and our groomers. If you’re unsure about your pet’s vaccination status, check with your veterinarian before booking.

For most breeds, grooming every 4-6 weeks is recommended. Dogs with longer or thicker coats (like Poodles, Doodles, or Shih Tzus) may need grooming every 3-4 weeks, while short-haired breeds can go 6-8 weeks between sessions. Our groomers can recommend a schedule tailored to your pet’s breed, coat type, and lifestyle.

While it’s not required, being home can help if your pet is more comfortable with you nearby. We’ll need someone available to bring the pet out to the van and receive them when we’re done. Many clients go about their day while we groom — we’ll text you when your pet is ready!

Yes! We offer professional cat grooming including bath and brush, full grooming packages, de-matting, and lion cuts. Our groomers use gentle, low-stress handling techniques specifically for felines. The mobile van environment is ideal for cats since there are no barking dogs or other stressors.

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